MORE INFORMATION
Returns + Refund Policy
Only curated pieces can be returned, exchanged or refunded. A request must be placed. Garment must be returned unworn within 15 days of return/exchange/refund request. Add shipping receipt to return package for reimbursement of cost. Request will be denied after 30 days of original purchase. Free alterations upon request, shipping not included.
Absolutely NO exchanges/returns/refunds on custom pieces. Each custom piece was carefully created for each individual client’s measurements, therefore nakedayz will not be accepting exchanges, returns or refunds on custom items. If the custom item does not fit client our free alteration option will be offered, shipping included. nakedayz takes business with every single one of our clients very seriously therefore we do not want to disappoint you if you decide your custom piece is not right for you. We offer an EXCHANGE option where we buy the dress back from you, if you'd like. email nakedayz@gmail.com or submit through our request form.
Free alterations: If client wants a one-time free alteration on a curated piece, a request must be submitted, return shipping NOT included. If custom piece does not fit appropriately a one-time free alteration can be arranged, return shipping included.
Payment Policy
Payment transactions can be securely made and handled through our website. WIX/nakedayz does not save any client private and financial information.
Payment must me made in full along with confirmation of measurements for dress to get started.